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Shipping & Returns

SAME DAY SHIPPING!

  • Order placed by 2PM PST will be shipped that very day! 99% of our orders ship the same day, with no backorders.
  • Tracking number will be provided as soon as order is shipped

RETURN POLICY

TERMS:

Refund and Exchange must be requested within 10 days from the date your order was delivered.

CONDITIONS:

We accept exchanges or issue refunds for DOA items only, items sold as-is are not included. Buyers must ship the returning items with tracking confirmation. Abused items such as dropped, scratched, torn, twisted, modified and/or tampered are not acceptable for refund or exchange. If an item has been discontinued, we will issue the refund within 15 days. Actual Shipping and handling fees will be deducted and are not part of the 10-day DOA guarantee.

RETURN MERCHANDISE AUTHORIZATION (RMA):

A RMA and Item Number are required for all refunds and exchanges. Please submit one request form per item.

RMA REQUEST FORM
(Submit one request form per item)

Your Name: ____________
Your eBayUserID: ____________
Email Address: ____________
Ebay Item Number: ____________
RMA Number: ____________
Item Purchased: ____________
Date of Purchase: ____________
Reason for Return ____________
Please provide us with more detail:

RETURN SHIPPING PROCEDURE:

Include a copy of the original invoice or a copy of the related email billing inside the returning package.
The RMA and Item Number must be written outside of the returning package. Packages without the RMA and Item Number written outside of the package will be returned to sender unopened.
Ship the returning item with tracking number.
Postmark must be within 7 days you receive our RMA number.

RETURN ADDRESS:

www.AutoModZone.com
2148 Pomona Blvd
Pomona, CA 91768

REFUND METHOD:

We will refund to your original payment method.

SHIPPING DAMAGE:

In case of product damage due to UPS shipping, please contact UPS at 1-800-742-5877.

DISCLAIMER:

AUTOMODZONE shall have the right to refuse or cancel any orders placed for products listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. AUTOMODZONE shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

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